Question 1

How much deposit do I need and what happens if I cancel?

Accepted Answer

To secure the date for your special wedding or event, we kindly ask for a deposit of $1500 within 7 days of booking and signing the agreement. This deposit includes a refundable bond of $1000 if the property has been taken care off and left clean.

Don’t worry, you can get your deposit back within 60 days, and if needed, it can be transferred to another person or organiser once they sign a new contract. If you need to change the date, just let us know with enough notice, and we’ll do our best to accommodate you based on availability. We kindly ask that the remaining balance be settled 60 days before your event.

Please note that we don’t accept temporary bookings or reservations.

Question 2

How many guests can I have?

Accepted Answer

Our cozy venue comfortably accommodates up to 50 - 60 total guests.

Question 3

IMPORTANT - Set-up and pack-up times

Accepted Answer

You’ll have access to the property from 9am for set-up and until 11pm for pack-down on the day of your event. Any access outside these times must be confirmed with us in writing at least 30 days in advance.
As Long Acre operates 7 days a week, we need to keep set-up and pack-down times quite strict to ensure one event doesn’t impact another. The same applies to vendors — any deliveries or pick-ups outside the approved times may be denied access. Please note, if items are left behind without prior arrangement, your bond may be forfeited.
If additional time outside your event day is approved, it’s limited to a maximum of 6 people (no children allowed for safety reasons) for up to 2 hours. This time is intended for meeting vendors or managing deliveries only.
Please note, due to council restrictions on the number of events we can host each year, this additional time cannot be used for pre- or post-event gatherings or parties.

Question 4

How late can we stay ?

Accepted Answer

To ensure compliance with council regulations, we kindly ask all guests to leave the premises by 10:30pm. Additionally, the property's gates will need to be closed by 11:00pm. For a smooth wrap-up, we suggest concluding your event by 10:00pm.  This will provide ample time for you and your vendors to clean up and pack away efficiently. Amplified sound has to be stopped strictly at 10.00pm. If you need access to the property the day after the event, please let us know, and we will try to accommodate this based on the property's availability.

Question 5

Can I arrive earlier to decorate the venue?

Accepted Answer

You are welcome to access the property starting at 9am on the day of the wedding or event to begin setting up. If you require dropping off items earlier, we will need at least 30 days notice in advance. If you need access to the property the day before the event, please let us know, and we will try to accommodate this based on the property's availability. If available you will be given a 2 hours window to set up. No more than 6 people, children are not allowed for safety reasons.

Question 6

Can I decorate the venue myself?

Accepted Answer

Of course! We kindly ask you not to use any permanent or damaging mounting fixtures, such as duct tape, nails, screws, staples, blue tack, or double-sided tape. All residues or fixtures should be easily removable. Please keep in mind that any damage caused to the property or barn may result in forfeiture of your bond.

Question 7

Do I need to clean and remove my decorations?

Accepted Answer

To ensure the smooth running of our operations, it is important that the venue is left in a clean and undamaged state. Please make sure to remove all rubbish from the property and take your decorations with you when you leave. Failure to do so, as well as any necessary cleaning or damage to the property could result in the forfeiture of your deposit and potential additional charges.

If you need access to the property the following day, please inform us, and we will handle this on a case-by-case basis, depending on the availability of the property.  If allowed a maximum of 6 people and no children allowed for safety reasons.

Question 8

What are the rules with supplying Alcohol (BYO)?

Accepted Answer

As a BYO venue, we require that alcohol service be provided by an individual with a valid Responsible Service of Alcohol (RSA) certification. It is important to note that we do not assume responsibility for the alcohol service at our venue. The organisers of the wedding or event must ensure that they take full responsibility for the responsible service of alcohol to their guests.
We can also offer a qualified RSA Bartender for an additional fee.

Question 9

Can I have my own vendors and suppliers?

Accepted Answer

Yes, all vendors are required to have a valid ABN and must submit a copy of their public liability insurance certificate to Long Acre with a minimum coverage of $10 million. Proof of insurance validity must be submitted at least 30 days before the event. Approval from Long Acre is necessary for all vendors and suppliers prior to the event date. It is advisable to seek approval as early as possible to allow time for finding replacements in case any issues arise.

Question 10

Do I need to bring my own Plates , Glasses and Cutlery?

Accepted Answer

Yes, unless you have arranged for a caterer who will provide all of these services. 
Just a quick note: our septic system and water supply aren’t set up for washing large amounts of plates or cooking utensils on site, so we ask that these please be taken off-site for cleaning. Thanks so much for understanding!

Question 11

Are there cooking facilities available?

Accepted Answer

No. For a stress free event and based on our many years of wedding experience we strongly suggest to organise a professional caterer or food van for your event. However you’ll find a food reheating / preparation and plating room in the barn, perfect for self catering needs. While we don’t have ovens or stovetops, there’s plenty of countertop space and electric outlets available for your convenience. The use of open flame or deep fryers is not allowed in the barn, however the use of your own air fryers and bain-maries is allowed. If you have any questions or need a little help, don’t hesitate to reach out. We’re here for you!

Just a quick note: our septic system and water supply aren’t set up for washing large amounts of plates or cooking utensils on site, so we ask that these please be taken off-site for cleaning. Thanks so much for understanding!

Question 12

Washing Up — What You Need to Know

Accepted Answer

We ask that all plates, cooking utensils, and similar items be taken home for cleaning. Unfortunately, our septic system and water supply aren’t designed for washing large amounts of dishes on site. Thanks so much for your understanding and help with this!

Question 13

Can we use confetti?

Accepted Answer

We love to keep things natural around here, so all confetti needs to be made from lovely dried flower petals or leaves. Unfortunately, coloured paper (This also includes any confetti that claims to be biodegradable eg rice paper), plastic, or any other man-made materials aren’t allowed, as they can pose a risk to our beautiful local plants and animals in the protected waterways. 
  It would be great if you could ask your celebrant to kindly remind guests not to use those types of confetti before the ceremony starts. If any of those materials are used, you will need to clean it up immediately or you may lose your bond. Thank you for your understanding and for helping us keep the environment safe and beautiful!

Question 14

Amplified Music

Accepted Answer

Under current council regulations Long Acre can not produce music louder then 70db. To comply, Long Acre will monitor the sound produced.  Any external vendors, eg DJ;s will need to be set up inside the barn only.  Amplified sound will need to cease at 10pm.

Question 15

What clothing and shoes are recommended?

Accepted Answer

As Long Acre Lovedale is situated on a rural property, we kindly advise wearing enclosed flat shoes for your comfort and safety. Please refrain from wearing stilettos and high heels on the property. Depending on the season and the unpredictable weather, it's a good idea to have jackets and sun protection on hand.

Question 16

Can we leave our cars over night?

Accepted Answer

Vehicles are permitted to be left on the property overnight and should be retrieved by 10 am the next day. The gates to the property will be closed from 11:30 pm to 8 am, during which time vehicles will not be accessible. Please note that Long Acre does not accept any responsibilities for theft or damage to your vehicle.

Question 17

Can I bring pets?

Accepted Answer

If you plan to include your animal in your event, they are permitted on site until the start of the reception for photography purposes. Please note that Long Acre is not a secure property and is located near main roads and wildlife, thus we cannot take responsibility for your animals. Organisers and guests are required to assume full responsibility for the animals, including cleaning up after them. Registered Assistance Dogs are always welcome on the premises.

Question 18

Do you allow Children at Long Acre?

Accepted Answer

For safety, children between 1 and 16 are not permitted on the property unless prior approval has been granted by Long Acre. We kindly advise against bringing children, as there are several unfenced bodies of water on the property that can pose a risk to children.
If approval is granted, children must be supervised at all times by a parent or guardian, and a child waiver will need to be signed prior to the wedding. It is the responsibility of the client to distribute and obtain all completed waivers, which must be digitally submitted to Long Acre with in 30 days of the event. If this has not been received your guests may be asked to leave.

Question 19

Can I use my own photographer and videographer?

Accepted Answer

Certainly! We will provide a map highlighting the recommended locations for use. However, individuals must possess an Australian Business Number (ABN) and hold public liability insurance of at least $10 million, as outlined in the Terms and Conditions.

Question 20

Is there a discount if I bring my own photographer or videographer?

Accepted Answer

Of course, we are happy to offer you a small discount. Just to clarify, this rate may differ from the packages advertised by the photographer and videographer. Let us know if you have any questions or need further assistance.

Question 21

Can i have fireworks or a sparkler exit?

Accepted Answer

Due to the location of Long Acre and the historical significance of the barn, which is constructed from timber, it is not feasible to have sparklers close to the barn. However, sparklers are permitted outside and away from the barn. Fireworks are not allowed.

Question 22

Do I need to bring my own firewood?

Accepted Answer

No, Long Acre will supply wood to have the fire at a steady burn from 6pm till 10pm.
Please do not bring your own wood from home to burn.

Question 23

What are the rules for the Fire pit?

Accepted Answer

If the Client requests the use of open fires (additional fee), they assume full responsibility for ensuring the safety of all children, guests, and pets in proximity to those fires on the Property. Long Acre disclaims any liability for injuries or damages that may occur as a result of using these fires. Additionally, all open fires will be extinguished by 10:00 PM. Guests are not allowed to stack or control the fire. A staff member of Long Acre will control the fire. If your guests are seen to be throwing rubbish in the fire, adding additional wood or behaving in an unsafe manor, the fire maybe extinguished with no refund. 
Charges for the fire are not refundable unless there is a total fire ban.
The use of open fires is subject to local conditions and regulations set forth by the NSW Rural Fire Service. Long Acre reserves the right to prohibit the use of open fires if it is considered hazardous to guests, taking into account factors such as smoke, wind strength, and direction

Long Acre FAQ's